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FAQ / What is outsourcing?

Outsourcing is the services arrangement in which a company hires an unaffiliated company to provide services that were traditionally performed by the company’s own internal staff. The types of functions that are outsourced range broadly from information technology to a variety of business functions such as human resources, procurement, finance and accounting and facilities management. In each case, the outsourcing customer typically retains the strategic decision-making responsibilities pertaining to the outsourced function.



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